Privacy Policy

We take your privacy very seriously. Our business is to help you protect and preserve your most valuable asset: your data. We do not sell ads. We do not sell your personal information. We do not have any ability to access user data stored on our devices, or access your passwords, or break our device encryption keys.

Please read this privacy policy carefully as it contains important information on who we are, and how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

We collect, use and are responsible for certain personal information about you. When we do so we are subject to various laws in the United States.

  1. Key Terms. It would be helpful to start by explaining some key terms used in this policy:

    We, us, our iodyne, LLC., whose principal place of business is at 35 Miller Ave #175 Mill Valley, CA, 94941-1903
    Our data protection officer Jason Williams
    Contact details for our data protection officer privacy@iodyne.com
  2. Personal Information We Collect About You. We may collect and use the following personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:

    Categories of Personal Information Specific Types of Personal Information Collected
    1. Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers)
    Information that identifies you as an individual to iodyne, like your name, postal address, or electronic addresses such as your e-mail, username or IP address.
    1. Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
    Additional information that we use to deliver services and is unique to you like your billing information (ex. credit cards).
    1. Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)
    History of products or services purchased from iodyne by you.
    1. Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement)
    We may log the locations (URLs) you browse on our site, like the pages you’ve visited, the pages that sent you to our site, and/or the browser or operating system type you’re using. We’ll only collect this to generate anonymized aggregate statistics like our most popular pages, or to identify abusive or unlawful use of our systems.
    1. Geolocation data
    Geographic location related to location of iodyne Device, where the iodyne Device is a managed iodyne Device

    This personal information is required to provide products and/or services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing products and/or services to you.

  3. How Your Personal Information is Collected. We collect most of this personal information directly from you—in person, by telephone, or email, and/or via our website. However, we may also collect information:

    • From publicly accessible sources;
    • Directly from a third party;
    • From a third party with your consent;
    • From cookies on our website; and
    • Via our IT systems, including:
      • Automated monitoring of our websites and other technical systems, such as our computer networks and connections, communications systems, and email.
  4. How and Why We Use Your Personal Information. Under data protection law, we can only use your personal information if we have a proper reason for doing so. As described further in Section 6 below, when we need to share your personal information for limited reasons described in this Section 4, we only share your personal information (as necessary) with the third parties specified in Section 6.

    Some examples of how we use your personal information are as follows:

    • To comply with our legal and regulatory obligations;
    • For the performance of our obligations to you under any agreements that we have with you or to take steps at your request before entering into an agreement with you;
    • For our legitimate interests (explained below); or
    • Where you have given consent.

    A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

    The table below explains what we use (process) your personal information for and our reasons for doing so:

    What we use your personal information for Our reasons
    To provide products and/or services to you For the performance of our obligations to you under any agreements that we have with you or to take steps at your request before entering into an agreement with you
    To prevent and detect fraud against you or iodyne For our legitimate interests, i.e., to minimize fraud that could be damaging for us and for you
    • Conducting checks to identify our customers and verify their identity
    • Screening for financial and other sanctions or embargoes
    • Other processing necessary to comply with professional, legal and regulatory obligations that apply to our business, e.g. under health and safety regulation or rules issued by our professional regulator
    To comply with our legal and regulatory obligations
    Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies To comply with our legal and regulatory obligations
    Ensuring business policies are adhered to, e.g. policies covering security and internet use For our legitimate interests, i.e., to make sure we are following our own internal procedures so we can deliver the best service to you
    Operational reasons, such as improving efficiency, training and quality control For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service for you at the best value price
    Ensuring the confidentiality of commercially sensitive information
    • For our legitimate interests, i.e., to protect trade secrets and other commercially valuable information
    • To comply with our legal and regulatory obligations
    Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures For our legitimate interests, i.e., to be as efficient as we can so we can deliver the best service for you at the best value price
    Preventing unauthorized access and modifications to systems
    • For the performance of our obligations to you under any agreements that we have with you or to take steps at your request before entering into an agreement with you
    • To comply with our legal and regulatory obligations
    • For our legitimate interests, e.g., making sure that we can keep in touch with our customers about existing orders and new products
    Statutory returns To comply with our legal and regulatory obligations
    Ensuring safe working practices, staff administration and assessments
    • To comply with our legal and regulatory obligations
    • For our legitimate interests, e.g., to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you
    Marketing our services to:

    • existing and former customers;
    • third parties who have previously expressed an interest in our services;
    • third parties with whom we have had no previous dealings.
    For our legitimate interests, i.e., to promote our business to existing and former customers
    External audits and quality checks, e.g. for ISO or Investors in People accreditation and the audit of our accounts
    • For our legitimate interests, i.e., to maintain our accreditations so we can demonstrate we operate at the highest standards
    • To comply with our legal and regulatory obligations
  5. Promotional Communications. We may use your personal information to send you updates (by email, text message, telephone or postal mail) about our products and/or services, including exclusive offers, promotions or new products and/or services.

    We have a legitimate interest in processing your personal information for promotional purposes (see above “How and why we use your personal information”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

    We will always treat your personal information with the utmost respect and never sell share it with other organizations for marketing purposes.

    You have the right to opt out of receiving promotional communications at any time by:

    • Contacting us at privacy@iodyne.com; or
    • Using the “unsubscribe” link in emails or “STOP” number in texts; or
    • updating your marketing preferences in your iodyne account.

    We may ask you to confirm or update your marketing preferences if you instruct us to provide further products and/or services in the future, or if there are changes in the law, regulation, or the structure of our business.

  6. Who We Share Your Personal Information With. We routinely share personal information with:

    • Service providers we use to help deliver our products and/or services to you, such as payment service providers, warehouses and delivery companies;
    • Other third parties we use to help us run our business, such as marketing agencies or website hosts;
    • Third parties approved by you or third-party payment providers; and
    • Our bank.

    We will always try to have our service providers process and/or store your personal information (to the extent that they need to store any of your personal information) in your country or region (e.g., the European Union, the European Economic Area, etc.) of residence.

    We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers to ensure they can only use your personal information to provide services to us and to you.

    We may also share personal information with external auditors.

    We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

    We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically de-identify information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

    We will not share your personal information with any other third party.

  7. Personal Information We Sold or Disclosed for a Business Purpose.

    In the preceding 12 months, we have not sold to a third party any of your personal information (as defined above) and we will not sell any of your personal information.

    In the preceding 12 months, we may have disclosed for a business purpose to one or more third parties the following categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household: Categories A, B, C, D, F, and G (defined Section 2).